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5 questions to ask before choosing a support worker

NDIS Tips

5 questions to ask before choosing a support worker

The right support worker can change everything. These five questions help you find someone who truly fits your life.

A support worker and an older woman preparing vegetables together in a home kitchen

The relationship you have with your support worker shapes your everyday life, so it is worth taking the time to find the right fit. A few thoughtful questions early on can save a lot of second guessing later.

Start with fit, not just skills

Qualifications matter, but so does the way someone makes you feel. The best support comes from workers who listen well, respect your choices and genuinely enjoy the work.

You are not just hiring help. You are inviting someone into your routine and your home.

The five questions

Whether you are meeting a worker for the first time or reviewing your current support, these questions cut to what really matters:

  • How do you get to know the people you support?

  • What happens if my regular worker is unavailable?

  • How do you handle feedback if something is not working?

  • Have you supported someone with similar goals to mine?

  • What does a good day of support look like to you?

There are no wrong answers here, only answers that feel right for you. Trust that instinct.

WRITTEN BY

Portrait of David Thompson, AbleCare Support Coordinator

David Thompson

Support Coordinator

PUBLISHED

READ TIME

5 min read

FILED UNDER

NDIS Tips

Support worker and participant laughing together at home

Have a question about your NDIS support?

Our team explains things in everyday language, with no pressure and no jargon.

Support worker and participant laughing together at home

Have a question about your NDIS support?

Our team explains things in everyday language, with no pressure and no jargon.

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